If you see a double charge on your account, don’t worry — this is a quick and easy issue for us to fix.
Why Double Charges Can Happen: #
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The pay button may have been accidentally pressed twice.
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A new subscription may have started before the old one had fully expired.
Both situations are simple to resolve!
What to Do: #
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Contact Us on Instagram
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Send us a Direct Message (DM) on our Instagram account (@planifypro).
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Let us know that you were double charged.
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Provide Your Email Address
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In your message, please include the email address you used for your Planify Pro account.
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This helps us find and verify your subscription quickly.
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We Will Handle It for You
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We will check your case within 1 business day.
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If a double payment is confirmed:
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We will cancel the duplicate subscription.
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We will refund the extra payment back to you.
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Important: #
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If you have any other billing or payment issues, the fastest and best way is to contact us directly on Instagram via DM.
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Payment issues are always handled personally by a real team member to ensure everything is solved accurately and fairly.
✅ Summary:
If you were double charged, just send us a DM on Instagram with your email address.
We’ll solve it for you and refund the extra payment within a day.