Search

Contact Us

Need help? We’ve got a few ways for you to contact us — depending on what works best for you! #


📩 Best Way: Send Us a DM on Instagram #

  • Where: Instagram – @planifypro

  • Why:
    This is the most convenient way to chat back and forth quickly with us.

  • Response Time:
    Guaranteed reply! (Please allow up to 1 day depending on volume.)

✅ Ideal for private, one-on-one support.


💬 Fastest Response: Ask in the “Quick Chat” Facebook Group #

  • Where: Planify Pro Facebook Group

  • Why:
    You’ll often get help faster because not only can we reply, but other helpful community members can jump in too.

  • Note:
    Everyone in the group can see your question (it’s public inside the group’s chat).

✅ Great if you need quick help and don’t mind sharing your question publicly.


🔵 Alternative: Send a DM on Facebook #

  • Where: Planify Pro Facebook Page

  • Why:
    Another option if you prefer Facebook Messenger.

  • Important:
    We do not get instant notifications for Facebook DMs, so it can take longer for us to notice your message.

⚡ Instagram DMs are usually much faster than Facebook Messenger.


📢 Public Post in the Facebook Group (Slower) #

  • Where: Same Planify Pro Facebook Group

  • Why:
    You can make a public post asking your question.

  • Note:
    Response time might be slower because we don’t actively monitor every post at all times.

  • Tip:
    To speed things up, tag us in your post by mentioning Jennifer Hasler — that way we’ll get notified immediately and can respond much faster!


Summary #

 

Contact Method Best For Speed Privacy
Instagram DM Private 1-on-1 support Fast (up to 1 day) Private
Facebook Group Quick Chat Fastest help from us + community Very fast Public
Facebook DM Alternative, slower response Slower Private
Facebook Group Public Post Community help Varies Public